Privacy policy

Privacy Policy

Last Updated: 08/03/2026

This Privacy Policy describes how Innovega Pharma Private Limited (“Innovega Pharma”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via payment gateways)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Cookies and analytics data

2. How We Use Your Information

We collect and use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Send order updates and service notifications
  • Prevent fraud or unauthorized transactions

We may also send promotional communications only if you consent to receive them.

3. Sharing of Information

We do not sell your personal information to third parties.

However, we may share your information with trusted service providers for operational purposes such as:

  • Payment processing partners
  • Courier and logistics companies
  • Website hosting platforms (such as Shopify)
  • IT and analytics service providers

These partners only use your data to perform services on our behalf.

4. Payment Security

All payments made on our website are processed through secure payment gateways.

Innovega Pharma does not store your credit or debit card details on our servers.

Payment providers follow industry-standard security protocols.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You may choose to disable cookies through your browser settings, although some website features may not function properly.

6. Data Protection

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (where applicable)
  • Withdraw consent for marketing communications

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Innovega Pharma is not responsible for the privacy practices or content of such external websites. Users are encouraged to review their privacy policies separately.

9. Children's Privacy

Our website and products are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with the updated Last Updated date.

Continued use of the website after updates indicates acceptance of the revised policy.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Innovega Pharma Private Limited

Registered Office: B-104, Third Floor, DDA Shed, Okhla Industrial Area Phase-1, New Delhi – 110020

Email: support@innovegapharma.com